Frequently Asked Questions
Find answers to common questions about our products and services
What are your business hours?
We are open Monday to Saturday from 9:00 AM to 6:00 PM. We are closed on Sundays and public holidays.
Do you offer installation services?
Yes, we offer installation services for selected electronics within Abeokuta. Installation charges vary depending on the product and location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS and email. You can use this number to track your order on our website.
What payment methods do you accept?
We accept bank transfers and cash on delivery. For bank transfers, we will provide our account details after order confirmation.
What is your return policy?
We offer a 7-day return policy for defective items. The product must be in its original packaging with all accessories. Contact our customer service to initiate a return.
Do you ship nationwide?
Yes, we offer nationwide shipping through reliable courier services. Delivery times vary by location, typically 2-5 working days.
Are your products genuine?
Yes, all our products are 100% genuine and come with manufacturer warranty. We are an authorized dealer for major electronics brands.
Do you offer repair services?
Yes, we have a technical team that handles repairs for products both in and out of warranty. Service charges apply for out-of-warranty repairs.
Can't find what you're looking for? Contact our support team